Shipping & Returns

We currently ship to all areas in Thailand. For International shipping please contact thalassomer@gmail.com.

All orders are calculated by weight upon checkout and are packed & shipped within 2 business days.

Domestic orders are shipped via ThaiPost Express Mail Service (EMS) , Flash express , Kerry express, Nim express. Please noted that your order of different items may not be coming together in one package, due to various sources.

 

Once your order has been shipped, we will send you an e-mail with your order tracking information . Please allow 1-2 business days for shipping and 7-10 business days for some items.

If you are in any way dissatisfied with your purchase, please write to us at thalassomer@gmail.com regarding your concern. We will accept returns on a case by case basis for domestic orders only, within 10 days of receipt of purchase.

If you have ordered the wrong product and wish to exchange it, we are happy to send you the correct product. However, return delivery costs are the responsibility of the customer.